Frequently Asked Questions

This page was updated in March 2021. If you don’t find an answer to your question, please contact us at metka@metkaweb.fi!

I am starting my studies in the Metropolia UAS. When and how do I get my student card?

There are two types of student cards available for Metropolia students: digital and physical. For digital cards, there are two apps, Tuudo and Pivo. Tuudo is an app used in Metropolia, and it includes also other university services, such as a library card. Pivo is a banking app that has both a student card and lots of student benefits. Both apps are available on your phone’s app store.

For Tuudo, you need your personal login information to Metropolia systems. This is given to you during the first day of studies. For Pivo, you will need a valid METKA Membership and Finnish bank credentials. If you are doing an exchange, Tuudo is most likely the quickest and easiest student card choice for you.

We are starting our own plastic student card production in 2021.

I am trying to join METKA in OMA but it shows my old or wrong address / last name when paying. What should I do?

Check if you can change your information by yourself in OMA settings. If not, email Metropolia Student Services, opiskelijapalvelut@metropolia.fi. The information that OMA shows is retrieved from Metropolia student register, and we cannot make changes to the information there.

I have already a plastic student which I have ordered from METKA. What do I need to validate it?

To validate a plastic student card, you will need to visit us at our M-piste Member Services and get an academic sticker for the card. Your METKA membership fee must be paid before we can give you the sticker. Membership can be paid either in OMA (Metropolia intranet) or by card at M-piste. We recommend making the payment in OMA. We do not accept cash.

How long the sticker is valid?

There are two types of stickers, academic year and semester ones. Depending which one you have, it is valid either to the end of September or January. For example, if there’s text “9/2021” on the sticker, it will be valid until 30.9.2021. Similarly, “1/2022” is valid until 31.1.2022. The validation is based on the academic year, not calendar year.

Do I need to buy METKA membership, if I want to get a plastic student card?

Shortly: yes. All UAS students order their student cards via their student union, which for the Metropolia students is METKA. Plastic student card has two functions: it is both a national student card, and it also shows you are a METKA Member. Digital student card in Tuudo is available for all Metropolia students without the student union membership.

By joining METKA, you are eligible for exclusive benefits, cheaper event tickets and you’ll get Zone Sports Services for free. Most importantly, your membership fee supports our student advocacy work.

I have studied in another university before, and I already have a plastic student card. I am now starting my studies at Metropolia. Do I need to order a new plastic card?

Yes. METKA cannot give stickers to other student cards than those with METKA logo, as the card validates also METKA membership. We accept all old Metropolia student cards. If you are not sure if you need to order a new card, take a picture of your current one and send it to METKA Member Service Specialist Paavo Nisula, paavo.nisula@metkaweb.fi.

Do I need any other certification to get HSL student discount other than student card (digital or plastic)?

Nope! In order to update your existing HSL Travel Card or get a new one, you need only to have a valid plastic student card or a valid Tuudo digital card. Remember to take your ID with you though!

I want overalls, what to do?

Contact your own student association! Their contact info are here: https://metkaweb.fi/make-a-difference/student-associations/?lang=en.

This post is also available in Suomi.