Frequently Asked Questions

This page was updated in August 2021. If you don’t find an answer to your question, please contact us by email or on chat!

I want overalls, what to do?

Contact your own student association! Their contact info are here: https://metkaweb.fi/make-a-difference/student-associations/?lang=en.

I am starting my studies in the Metropolia UAS. When and how do I get my student card?

Currently, in fall 2021, there are only digital student cards available for Metropolia students. The cards are in two apps, Tuudo and Pivo.

Tuudo is an app used in Metropolia, and it includes also other university services, such as a library card. Pivo is a banking app that has both a student card and lots of student benefits. Both apps are available on your phone’s app store.

For Tuudo, you need your personal login information to Metropolia systems. This is given to you during the first day of studies at the latest. For Pivo, you will need a valid METKA Membership and Finnish bank credentials. If you are an exchange student, Tuudo is most likely the quickest and easiest student card choice for you.

I am trying to join METKA in OMA but it shows my old or wrong address / last name when paying. What should I do?

Check if you can change your information by yourself in OMA settings. If not, email Metropolia Student Services, studentservices@metropolia.fi. The information that OMA shows is retrieved from Metropolia student register, and we cannot make changes to the information there.

Nevertheless, you can become a METKA Member if your information isn’t up-to-date. It is good to keep updated though, so please take care of that right away!

I have already a plastic student which I have ordered from METKA. What do I need to validate it?

To validate a plastic student card, you will need to visit us at our M-piste Member Services and get an academic sticker for the card. Your METKA membership fee must be paid before we can give you the sticker. Membership can be paid either in OMA (Metropolia intranet) or by card at M-piste. We recommend making the payment in OMA. We do not accept cash.

How long the sticker is valid?

There are two types of stickers, academic year and semester ones. Depending which one you have, it is valid either to the end of September or January. For example, if there’s text “9/2022” on the sticker, it will be valid until 30.9.2022. Similarly, “1/2022” is valid until 31.1.2022. The validation is based on the academic year, not calendar year.

I have studied in another university before, and I already have a plastic student card. I am now starting my studies at Metropolia. Do I need to order a new plastic card?

Yes. METKA cannot give stickers to other student cards than those with METKA logo, as the card validates also METKA membership. We accept all old Metropolia student cards. If you are not sure if you need to order a new card, take a picture of your current one and send it to us via email.

This post is also available in Suomi.